Taking the time to ask the right questions is your shield against solar scams and disappointment. A solar array has an expected lifespan of over 25 years, so this is a long-term commitment. A reputable installer will never rush you or force you to make snap decisions. So ask away!
A company's background, experience, and reviews can tell you a lot. Finding this information online is an easy way to compare solar companies.
Red flag: They can’t provide references or have a history of customer complaints.
Yellow flag: They’re a relatively new company with limited experience in your area or with your type of installation. Watch out for short, generic "five star" reviews that may not be authentic.
Green flag: They have a long-standing presence in the industry. They have positive, honest customer reviews, and a track record of successful installations.
If a solar company has been around for a long time, with happy customers spanning decades – that’s a good sign! With experience comes strong relationships with suppliers, meaning they can get the best equipment (from inverters and solar panels to racking and wiring) at lower prices.
Years of installing leads to improved processes, smoother installations, and fewer surprises. Experienced companies are better equipped to handle complex projects and troubleshoot issues. Since solar is a long-term investment, choosing a company with a proven track record means they'll likely be around to honor warranties and provide support for years to come.
Online reviews also say a lot about a company.
A recent NPR article about solar fraud advises people to look for reviews mentioning specific stories or resolved issues. Some solar companies flood sites with fake 5-star reviews.
Check out some of our latest reviews below, or our awards and recognition page if you want to learn more about our track record in the industry.
Understanding the steps and timeline for your project helps you plan better and know what to expect.
Red flag: They pressure you to sign a contract before anyone visits your home, and do not offer in-person site visits.
Red flag: They rely exclusively on satellite imagery of your home and don’t offer an “escape clause” to the contract.
Yellow flag: They give you a vague timeline or can’t clearly outline the steps in the process.
Green flag: They physically measure your roof and walk you through the installation process in detail, including any possible challenges and how they’ll handle them.
Check out ReVision’s Steps to Solar guide to learn more about our process.
Learn about the components of a solar installation quote and how to compare them.
